JOB VACANCIES

The Operations & Events Coordinator is part of the team that is the engine that runs our charity.  The purpose of this role (and team) is to provide support to all aspects of the business as well as to our external stakeholders.  It’s a bit customer service, a bit logistics and a bit operations all in one.  No two days are the same.  This role suits someone who likes variety, is a team player and wants to be part of a national charity with a clear purpose.

Key Responsibilities of Role

The role is a multi-faceted role as is necessary to support so many internal functions.

• Customer Service
• System Support
• Programme/Administration Support
• Event Support

The Operations and Events team has an overall team leader that takes responsibility for ensuring the team is working collaboratively with each other and that all tasks are managed efficiently and effectively.

Skills and Experience

Essential skills required for this role are:

• Organisational skills – this is a multi-faceted role and the ability to prioritise is critical
• Attention to detail – getting the details right every time for a smoother experience for our team and stakeholders
• Collaborative Mindset – Experience working in a team, with a desire to work to work collaboratively with other team members, internally and externally
• Ability to work under pressure – because there are times when it’s just all go
• Good oral and written communication skills – to engage our stakeholders and provide top tier customer service
• Problem solving - eager to jump in and find the root of the problem and finding the best solution to make our stakeholder lives easier
• Initiative - being a lean charity there is always things to do, so seeing these opportunities and pitching in is important
• Tech Savvy - Computers will be second nature to you, your desire to find the cause and assist not just our teacher and students but work with technical leads will excite you

It would be useful if the candidate has:

• Experience with databases or CRM systems, database integration and automation
• Computer skills with Adobe Design Suite, Microsoft Suite, Outlook, Canva, Mailchimp and /or Survey Monkey
• Web administration experience with a Content Management System

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Are you interested?

Apply now with a cover letter and CV to take the first step towards joining our passionate team.

APPLICATIONS CLOSE at 5pm on Monday 1 September. We’re currently reviewing applications as they come in, and interviews may be scheduled during the posting period. Please be aware that if we receive a high volume of applications, the job posting might close earlier than the listed closing date.